Online Dispute Resolution: Digitalized Disputes and Their Legal Basis
Keywords:
ОDR process, digital arbitration, electronic dispute resolution, artificial intelligence, B2C, B2B, e-commerce websites, conflict-of-law rules, cybercriminalsAbstract
An analysis of the issue of digital arbitration and its jurisdiction in electronic dispute resolution showed that digital arbitration can be considered on the basis of artificial intelligence and become an effective mechanism for resolving disputes arising primarily on the Internet and with regard to smart contracts. Additionally, a proposal on digital arbitration jurisdiction has been developed to introduce special conflict-of-law rules on the subordination of the relevant domain to the law of the place of registration. It was also concluded that the introduction of digital arbitration by existing arbitration centres and their subordination to their jurisdiction is an ideal situation, and the formalization of decisions by the arbitration centre will facilitate its implementation.